Agent service (KASM6nnnn)

Message ID	Message text	Action
KASM63101	An unsupported command was received.	Make sure that the agent service being used supports this function.
KASM67101	A shutdown permission flag has not been locally set.	To permit shutdown, in the Agent Service dialog box of the server's environment settings utility, click the Set Details button, choose the System Settings tab, and then change the shutdown permission setting to Permit.
KASM67102	An error occurred as a result of a shutdown being executed.	A shutdown instruction was executed, but an error occurred during shutdown processing. If SVP has been installed, execute forced shutdown.
KASM67701	An attempt to access the file has failed.	Menu information is invalid. Set the correct menu information.
KASM67702	The menu information is invalid.	Menu information is invalid. Set the correct menu information.
KASM67703	An attempt to execute the tool has failed.	Tool execution failed because its execution time was too long. Delete the registration from the menu.
KASM67704	An attempt to execute the tool has failed.	Menu information is invalid. Set the correct menu information.
KASM67705	An attempt to obtain file information has failed.	Use Explorer to check the disk for errors.
KASM67707	The output file is being used for an email transmission.	Wait a while, and then re-execute.
KASM67708	Information is being obtained for the same server from another console.	Wait a while, and then re-execute.
KASM67C01	An attempt to obtain file information has failed.	(1) Check for disk errors. (2) Environment of the agent service is invalid. Re-install the agent service.
KASM64201 - KASM64203, KASM68801 - KASM68804	The operating environment for the agent service is invalid. Re-install the agent service.	Reinstall the Agent.
KASM68805 - KASM68807	An attempt to initialize the agent service has failed.	Execute the environment settings utility, and then restart the agent service.
KASM68901	An error occurred in a sub-module of the agent service.	Check the operating environment. If necessary, restart the machine or agent service (SM_AgtSvc and SM_AgtProvider services).

Message ID	Message text	Action
KASM 20053-W	The alert logs for the specified date have already been deleted.	From the console menu, choose Host Management, and then Alert Log to specify the date again.
KASM 61202-C	Memory cannot be allocated.	Stop some applications, and then restart the agent service.
KASM 61302-C	The operating environment for the agent service is invalid. Re-install the agent service.	The installation environment is invalid. Uninstall the Agent, and then re-install it.
KASM 63101-C	An unsupported command was received.	To use this function, use the most recent agent service.
KASM 63201-C	Either an unsupported command was received, or a module for processing a requested command was incorrectly installed.	The installation environment is invalid. Uninstall the Agent, and then re-install it.
KASM 63202-C	An unsupported command was received.	The installation environment is invalid. Uninstall the Agent, and then re-install it.
KASM 63203-C	An unsupported command was received.	The installation environment is invalid. Uninstall the Agent, and then re-install it.
KASM 63204-C	An unsupported command was received.	The installation environment is invalid. Uninstall the Agent, and then re-install it.
KASM 63205-C	An unsupported command was received.	The installation environment is invalid. Uninstall the Agent, and then re-install it.
KASM 64201-C	The operating environment for the agent service is invalid. Re-install the agent service.	The installation environment is invalid. Uninstall the Agent, and then re-install it.
KASM 64202-C	The operating environment for the agent service is invalid. Re-install the agent service.	The installation environment is invalid. Uninstall the Agent, and then re-install it.
KASM 64203-C	The operating environment for the agent service is invalid. Re-install the agent service.	The installation environment is invalid. Uninstall the Agent, and then re-install it.
KASM 65303-C	An attempt was made to obtain the polling value of the disk, but the value has not been set.	Restart the console service, and then re-execute. If this action does not correct the event, contact the system administrator.
KASM 65304-C	This polling ID is not supported.	To use this function, use the most recent agent service.
KASM 67101-C	The permission settings for executing the shutdown and reboot commands from the console service have been set to "Do not permit".	To permit shutdown, change the environment setting command's "ShutdownDemand" setting to True.
KASM 67102-C	An error occurred as a result of executing a shutdown.	Check if /sbin/shutdown is available. If the command is available, check its execution permissions.
KASM 67202-C	The alert log file could not be deleted.	The specified alert log file has already been deleted or a disk error may have occurred. Check for the file or a disk error.
KASM 67701-C	An attempt to access the file has failed.	There is not enough space in the file system. Delete unneeded files from the file system. If this does not correct the event, the file may have been deleted illegally. Uninstall the Agent, and then re-install it.
KASM 67702-C	The menu information is invalid.	The server was unable to execute the specified menu. Check that the server environment satisfies the conditions for executing the menu. If this does not correct the event, the installation environment may be invalid. Uninstall the Agent, and then re-install it.
KASM 67703-C	Tool execution timed out.	Tool execution failed because its execution time was too long. For the command transmission timeout value, set a larger value than the current value.
KASM 67704-C	An attempt to execute the tool has failed.	Make sure that the server environment and settings satisfy the tool execution conditions. The tool execution conditions depend on the specified tool.
KASM 67705-C	An attempt to obtain information has failed.	The installation environment is invalid. Uninstall the Agent, and then re-install it.
KASM 67706-C	An attempt to transmit the file has failed.	The transferred file may have been corrupted. Check the transferred file.
KASM 67709-C	The tool file information is invalid.	The installation environment is invalid. Uninstall the Agent, and then re-install it.
KASM 67901-C	The OS information cannot be obtained.	Make sure that the Agent supports the Kernel version. If the Kernel version is normal, the OS may not be functioning normally. Check the free space and file permissions for /proc, and then reboot the OS. If this action does not correct the event, re-install the OS.
KASM 67902-C	The system information cannot be obtained.	Make sure that the Agent supports the Kernel version. If the Kernel version is normal, the OS may not be functioning normally. Check the free space and file permissions for /proc, and then reboot the OS. If this action does not correct the event, re-install the OS.
KASM 67903-C	The mount information cannot be obtained.	Make sure that the Agent supports the Kernel version. If the Kernel version is normal, the OS may not be functioning normally. Check the free space and file permissions for /proc, and then reboot the OS. If this action does not correct the event, re-install the OS.
KASM 67904-C	The file system information is invalid.	Make sure that the Agent supports the Kernel version. If the Kernel version is normal, the OS may not be functioning normally. Check the free space and file permissions for /proc, and then reboot the OS. If this action does not correct the event, re-install the OS.
KASM 67981-C	An attempt to access /proc has failed.	Make sure that the Agent supports the Kernel version. If the Kernel version is normal, the OS may not be functioning normally. Check the free space and file permissions for /proc, and then reboot the OS. If this action does not correct the event, re-install the OS.
KASM 67982-C	An attempt to obtain keyboard information has failed.	Make sure that the Agent supports the Kernel version. If the Kernel version is normal, the OS may not be functioning normally. Check the free space and file permissions for /proc, and then reboot the OS. If this action does not correct the event, re-install the OS.
KASM 67983-C	An attempt to access /proc has failed.	Make sure that the Agent supports the Kernel version. If the Kernel version is normal, the OS may not be functioning normally. Check the free space and file permissions for /proc, and then reboot the OS. If this action does not correct the event, re-install the OS.
KASM 67984-C	An attempt to access the slot number definition file has failed.	Make sure that the Agent supports the Kernel version. If the Kernel version is normal, the OS may not be functioning normally. Check the free space and file permissions for /proc, and then reboot the OS. If this action does not correct the event, re-install the OS.
KASM 67985-C	An attempt to obtain IRQ information has failed.	Make sure that the Agent supports the Kernel version. If the Kernel version is normal, the OS may not be functioning normally. Check the free space and file permissions for /proc, and then reboot the OS. If this action does not correct the event, re-install the OS.
KASM 67986-C	An attempt to obtain CPU information has failed.	Make sure that the Agent supports the Kernel version. If the Kernel version is normal, the OS may not be functioning normally. Check the free space and file permissions for /proc, and then reboot the OS. If this action does not correct the event, re-install the OS.
KASM 67987-C	An attempt to access the PCI device definition file has failed.	Make sure that the Agent supports the Kernel version. If the Kernel version is normal, the OS may not be functioning normally. Check the free space and file permissions for /proc, and then reboot the OS. If this action does not correct the event, re-install the OS.
KASM 67988-C	An attempt to analyze the slot number definition file has failed.	Make sure that the Agent supports the Kernel version. If the Kernel version is normal, the OS may not be functioning normally. Check the free space and file permissions for /proc, and then reboot the OS. If this action does not correct the event, re-install the OS.
KASM 67989-C	An attempt to access /proc has failed.	Make sure that the Agent supports the Kernel version. If the Kernel version is normal, the OS may not be functioning normally. Check the free space and file permissions for /proc, and then reboot the OS. If this action does not correct the event, re-install the OS.
KASM 6B101-C	An error occurred while accessing the IPMI driver.	Uninstall the Agent, and then re-install it. If re-installation does not correct the error, contact the system administrator.
KASM 6B102-C	An error occurred while accessing the IPMI driver.	Uninstall the Agent, and then re-install it. If re-installation does not correct the error, contact the system administrator.
KASM 6B103-C	An error occurred while accessing the IPMI driver.	Uninstall the Agent, and then re-install it. If re-installation does not correct the error, contact the system administrator.
KASM 6B104-C	An error occurred while accessing the IPMI driver.	Uninstall the Agent, and then re-install it. If re-installation does not correct the error, contact the system administrator.
KASM 6B105-C	An error occurred while accessing the IPMI driver.	Uninstall the Agent, and then re-install it. If re-installation does not correct the error, contact the system administrator.
KASM 6B106-C	An error occurred while accessing the IPMI driver.	Uninstall the Agent, and then re-install it. If re-installation does not correct the error, contact the system administrator.
KASM 6B107-C	An error occurred while accessing the IPMI driver.	Uninstall the Agent, and then re-install it. If re-installation does not correct the error, contact the system administrator.
KASM 6B108-C	An error occurred while accessing the IPMI driver.	Uninstall the Agent, and then re-install it. If re-installation does not correct the error, contact the system administrator.
KASM 6B109-C	An error occurred while accessing the IPMI driver.	Uninstall the Agent, and then re-install it. If re-installation does not correct the error, contact the system administrator.
KASM 6B10A-C	An error occurred while accessing the IPMI driver.	Uninstall the Agent, and then re-install it. If re-installation does not correct the error, contact the system administrator.
KASM 6B2xx-C (xx: hexadecimal value)	An error occurred while accessing the IPMI driver.	Uninstall the Agent, and then re-install it. If re-installation does not correct the error, contact the system administrator.
KASA0905A-I	An alert occurred on the agent. (ID = 0x%04x, LEVEL = %S, MSG = %S)	An alert occurred. Take appropriate action for the ID according to B. List of Alerts.
KASA0906A-W	An alert occurred on the agent. (ID = 0x%04x, LEVEL = %S, MSG = %S)	An alert occurred. Take appropriate action for the ID according to B. List of Alerts.
KASA0907A-E	An alert occurred on the agent. (ID = 0x%04x, LEVEL = %S, MSG = %S)	An alert occurred. Take appropriate action for the ID according to B. List of Alerts.

Appendix A.5 Agent service (KASM6nnnn)

(1) Windows server

(2) Linux server