Intel® RAID Controller SRCU32
The products you are looking for are no longer manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or e-mail, nor will Intel provide any future content updates or software updates to support new operating systems or improve compatibility with third party devices and software products. THESE PRODUCT SUPPORT DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "TERMS OF USE" INFORMATION. Information on currently available Intel products is available at www.intel.com and/or developer.intel.com

Identify your product
  Product Discontinuance Announcement

    Intel® will no longer provide interactive support for these products via telephone or e-mail

    Product Discontinuance.pdf

Software and drivers
  Intel® RAID Controller SRCU32

    Intel® RAID Controller SRCU32

Technical specifications
  Technical Product Specifications

    Product overview, including descriptions and diagrams of the integrated features

    Technical Product Specifications [PDF]

  Specification update

    An update to the specifications contained in the Technical Product Specification

    Specification Update [PDF]

Installation and use
  "IOCTL -Device SCSI Processor Device" in Other Devices in Device Manager

    Install the RAID Software Suite for Windows NT* 4.0 and 2000 StorCon [WIN_RSS.EXE]

  Beep sequences during boot

    1-3: Controller startup was successful.
    4: Possible disk failure. Run Storage Console to check status.
    2-2: Memory or firmware issue. Install new memory, or perform a firmware recovery.

  Card Replacement Guide

    raid_rplmt_guide.pdf

  Clustering with Intel(R) RAID Controllers

    This controller cannot perform hardware clustering

  Controller default settings

    Settings Default Value
    Cache On
    Delayed Write On
    BIOS Enabled
    BIOS Warning Level Fatal errors
    SETUP from Flash-RAM Enabled
    Display On
    Supported BIOS Drives 2
    CD-ROM Boot Disabled
    Memory Test Standard
    Halt on Firmware messages On
    SES Support Enabled
    Immediate Hard Disk start On
    Chn. SCSI-A: Termination Set by jumper or N/A (dependent upon the specific RAID controller)
    Chn. SCSI-A: SCSI-ID 7
    Chn. SCSI-A: Domain Validation On
    Periodic Parity Verify None

  Error: "Safety disk configuration error for fault tolerant operation. Reconfigure the fault bus processors"

    Storcon > F4 for Advanced > Configure Physical Devices > ESG-SHV SCA HSBP > Enclosure Slot Configuration > Select drive slot > Enter to include the drive in the SAF-TE configurationStorcon > F4 for Advanced > Configure Physical Devices > ESG-SHV SCA HSBP > Enclosure Slot Configuration > Select drive slot > Enter to include the drive in the SAF-TE configuration

  Error: Cannot Load MAPILogon() from MAPI32.DLL

    Use the Email Notification option in the RAID Configuration Service. This uses SMTP instead of MAPI to send the email notification.

  Error: Detected damaged primary configuration data on [channel ID LUN] Using secondary configuration data.

    Enter StorCon - Advanced - Physical Devices. Select the SCSI ID listed in the error message, and press F8 to Repair.

  Error: ID# LUN# SAF-TE Disk Config Error Error: SEP device not found

    Storcon > F4 for Advanced > Configure Physical Devices > ESG-SHV SCA HSBP > Enclosure Slot Configuration > Select drive slot > Enter to include the drive in the SAF-TE configuration

  Error: Splitting Invalid Mirror-Devices of Drive X into Several Drives

    Remove the drive with the "outdated" data from the array and rebuild the mirror on a clean drive.

  Firmware Update Process

    firmwareup.pdf

  Hardware Installation and User's Guide

    HW_GUIDE.pdf

  How to install Red Hat* Linux 8.0

    install_rh8.pdf

  Intel® Embedded RAID Technology I message “Please resolve configuration first”

    The port configuration needs to be imported to be recognized by Intel® Embedded RAID Technology I before a RAID array can be created or deleted.

    Enter the RAID OptionROM (CTRL+E during boot) > Main menu > Configure > press ‘Enter’ on the port > Import the configuration

  Last Status Codes and Definitions

    LASTSTAT.pdf

  Power Consumption

    '+5V @ 0.25 Amps = 1.25W

    +3.3V @ 2.5 Amps = 8.25W

  Quick Start Guide

    QSG_FRONT1.pdf

    QSG_BACK1.pdf

  RAID Controller Demonstration

    raiddemo.exe

  RAID Troubleshooting Guide

    RAID_TSG.pdf

  Reading the RAID log file

    .txt or .evt files can be read with any plain text editor.

  Repeated Beeps During Normal Operation

    Possible disk failure. Run Storage Console to check status.

  SCSI disconnect errors

    Last Status code of 0x0000010F indicates that the controller attempted to do a normal disconnect operation with the device, but was unable to do so for a timeout period of 30 seconds. Disable SCSI Disconnects in StorCon > Advanced > Configure Physical Devices > Device> SCSI Parameters / Initialize > Disconnect > Disable

  Turning Off the Audible Alarm on the Intel® RAID Controllers

    In StorCon, under Advanced Setup > Configure Controller, press < F4 > to silence alarm. In StorCon+, in the Physical Configuration view, right click on the icon of the controller requiring alarm deactivation. Click Silence to deactivate alarm.

  Unable to access the RAID Option ROM during POST

    The hotkey option to enter the Option ROM is disabled by default.

    To display this option, the Intel® Quiet or Silent Boot options need to be disabled in the BIOS. This will disable the Intel splash screen during POST displaying the hotkey option for the option ROM.

  Users Guide

    SRCU32_UG.pdf

Compatibility
  Tested Hardware and Operating Systems

    SRCU32_HWOS.pdf

  Tested Memory

    srcu32_mem.pdf

Technical advisories
  TA507: RAID Controllers Halt During POST

    ta-507.pdf

  TA617: Drive removal and reinsertion may cause failure

    ta_617.pdf

  TA743: Rebuild Checkpoint failure

    ta7431.pdf

  TA766: Drive Not Available

    ta7661.pdf