Intel(R) Corporation

Intel® RAID Controller SRCS14L

The products you are looking for are no longer manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or e-mail, nor will Intel provide any future content updates or software updates to support new operating systems or improve compatibility with third party devices and software products.

THESE PRODUCT SUPPORT DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "TERMS OF USE" INFORMATION.

Information on currently available Intel products is available at www.intel.com and/or developer.intel.com


Identify your product
Product Discontinuance Announcement

Intel® will no longer provide interactive support for these products via telephone or e-mail

icon Product Discontinuance.pdf



Software and drivers

BIOS/Firmware, drivers, and utilities

Technical specifications
Technical Product Specifications

Product overview, including descriptions and diagrams of the integrated features
icon Technical Product Specifications [PDF]


Installation and use
Beep sequences during boot

1-3: Controller startup was successful.

4: Possible disk failure. Run Storage Console to check status.

2-2: Memory or firmware issue. Perform a firmware recovery.



Card Replacement Guide

icon raid_rplmt_guide.pdf



Clustering with Intel(R) RAID Controllers

This controller cannot perform hardware clustering


Controller default settings

Settings Default Value
Cache On
Delayed Write On
BIOS Enabled
BIOS Warning Level Fatal errors
SETUP from Flash-RAM Enabled
Display On
Supported BIOS Drives 2
CD-ROM Boot Disabled
Memory Test Standard
Halt on Firmware messages On
SES Support Enabled
Immediate Hard Disk start On
Chn. SCSI-A: Termination Set by jumper or N/A (dependent upon the specific RAID controller)
Chn. SCSI-A: SCSI-ID 7
Chn. SCSI-A: Domain Validation On
Periodic Parity Verify None


Drives >100GB may take up to 3 hours to build an array

This is expected behavior


Error: "Please resolve configuration first"

CTRL+E during boot-up to enter the RAID OptionROM > Main > Configure > View/Add configuration > Press 'Enter' on the port > Import the configuration


Error: "Safety disk configuration error for fault tolerant operation. Reconfigure the fault bus processors"

Storcon > F4 for Advanced > Configure Physical Devices > ESG-SHV SCA HSBP > Enclosure Slot Configuration > Select drive slot > Enter to include the drive in the SAF-TE configuration


Error: Cannot Load MAPILogon() from MAPI32.DLL

Use the Email Notification option in the RAID Configuration Service. This uses SMTP instead of MAPI to send the email notification.


Firmware 2.36.07-R05F Supports SATA Backplane LEDs and Hot Plug Support

The firmware version 2.36.07-R05F provides support for the Intel® SATA backplane. It shows the LED status on the Intel® SATA four ports drive cage through the 10-pin header cable: Solid - Drive Online // Blinking - Drive activity // Off - Drive failure SATA 1.0 specification does not support hard drive Hot Plug. However, SATA 2.0 specification has the support for Hot Plug. Currently, most hard drives comply with the SATA 1.0. When performing Hot Plug with a SATA 1.0 hard drive, the data on the drive may be corrupted which could result in a catastrophic loss of data or a need to perform a rebuild. Firmware 2.36.07-R05F prevents the problem by recognizing that a drive has been removed or reinserted. It automatically starts drive rebuild if necessary.


Firmware Update Process

icon firmwareup.pdf


Hardware Installation and User Guide

icon HW_INSTALL.pdf


How to install Red Hat* Linux 8.0

icon install_rh8.pdf


Intel® Embedded RAID Technology I message “Please resolve configuration first”

The port configuration needs to be imported to be recognized by Intel® Embedded RAID Technology I before a RAID array can be created or deleted.

Enter the RAID OptionROM (CTRL+E during boot) > Main menu > Configure > press ‘Enter’ on the port > Import the configuration


Intel® Integrated RAID Software Guide

icon IRSG.pdf


Last Status Codes and Definitions

icon LASTSTAT.pdf


Power Consumption

'+5V @ 0.25 Amps = 1.25W

+3.3V @ 2.5 Amps = 8.25W


RAID Controller Demonstration

raiddemo.exe


RAID Levels Supported

RAID 0 - Disk Striping
RAID 1 - Disk Mirroring
RAID 4 - Disk Striping with Parity on a Dedicated Drive
RAID 5 - Disk Striping with Distributed Parity
RAID 10 - Combination of RAID 0 & RAID 1


RAID Troubleshooting Guide

icon RAID_TSG.pdf


Reading the RAID log file

.txt or .evt files can be read with any plain text editor.


SATA drives appear to be non-functioning

Disable PM2 and SSC features on the SATA hard drive.



Turning Off the Audible Alarm on the Intel® RAID Controllers

In StorCon, under Advanced Setup > Configure Controller, press < F4 > to silence alarm. In StorCon+, in the Physical Configuration view, right click on the icon of the controller requiring alarm deactivation. Click Silence to deactivate alarm.


Unable to access the RAID Option ROM during POST

The hotkey option to enter the Option ROM is disabled by default.

To display this option, the Intel® Quiet or Silent Boot options need to be disabled in the BIOS. This will disable the Intel splash screen during POST displaying the hotkey option for the option ROM.


Compatibility
Tested Hardware and Operating Systems

icon SRCS14L_THOL_30.pdf


Technical advisories
TA507: RAID Controllers Halt During POST

icon ta-507.pdf


TA617: Drive removal and reinsertion may cause failure

iconTA_617.pdf


TA618:Does Not Recognize Drives Upon a Warm Boot of the Server

icon TA_618.pdf


TA620: XROM Version of StorCon May Hang

icon TA_620.pdf


TA743: Rebuild Checkpoint failure

icon ta7431.pdf