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# Error with XML File or Missing SCSVersion Tag

Errors 37 or 38 are returned by the Configurator if problems exist with the configuration profile XML file. These errors usually occur when the Configurator cannot find the file or read the data that it contains.

Solutions:

- In the command line, make sure that you supplied the correct name for the XML file. For example, if the filename contains spaces, you must supply the filename in quotes (like this: “My Profile”).
- Make sure that the profile is a valid profile. Profiles created using Intel SCS 7.0 are NOT supported. These profiles do not have the mandatory <SCSVersion> tag. Even if you add the missing <SCSVersion> tag, the profile is still invalid because it contains tags and values not supported by Intel SCS 11.0. (Profiles created using Intel SCS 7.1 include this tag and are valid for use by Intel SCS 11.0.)

  Note:
  Try and open the profile using the Intel AMT Configurator Utility supplied in Intel SCS 11.0. To do this, select Create Settings to Configure Multiple Systems and browse to the folder containing the profile. If the profile is not shown in the list of profiles it is not a valid profile.

- If the Intel AMT system is running Windows XP, make sure that service pack 3 is installed.
- If the profile is encrypted, these errors can occur on Intel AMT systems running Windows 7 and Windows Server 2008. This is because of a known Microsoft issue. Install this hotfix: http://support.microsoft.com/kb/981118.