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# Defining Remote Access Policies

A Remote Access policy defines what will cause the Intel AMT device to establish a connection with an MPS (the trigger), and to which MPS it will connect. If Remote Access is enabled, you must define at least one Remote Access policy.

To define a remote access policy:

1. From the Remote Access Policy List section of the Remote Access window, click Add. The Remote Access Policy window opens.

2. In the Policy Name field, enter a descriptive name for the policy.
3. In the Tunnel Lifetime Limit field, enter an interval in minutes. When there is no activity in an established tunnel for this period of time, the Intel AMT device will close the tunnel. Selecting No Limit means the tunnel will not time out but will stay open until it is closed by the user, or when a different policy with higher priority needs to be processed.
4. In the Trigger section, select the trigger or triggers for this policy:
   - Fast Call For Help – The Intel AMT device establishes a tunnel with the MPS when the user initiates a connection request. If required, you can limit when the user can access this option (only from the operating system or only from the BIOS). By default, both options are available to the user.
   - Alerts – The device establishes a connection when an event occurs that generates an alert addressed to the network interface.
   - Scheduled maintenance every – The device connects to the MPS based on the number of hours, minutes, or seconds defined here.

     Note:
     A policy can include one or more triggers, but two different policies cannot contain the same trigger.

5. In the Management Presence Server section, select the MPSs that apply to the policy (up to two). When a trigger occurs, the Intel AMT device attempts to connect to the server listed in the Preferred Server field. If that connection does not succeed, the device tries to connect to the server listed in the Alternative Server field, if one was specified.
6. Click OK. The Remote Access Policy window closes.