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# Request Handling

Certification Authorities include settings that define how certificate requests are handled. Intel SCS does not support pending certificate requests. If during configuration the CA puts the certificate into the “Pending Requests” state, Intel SCS returns an error (#35). Thus, you must make sure that the CA and the templates used by Intel SCS are not defined to put certificate requests into a pending state.

For Enterprise and Standalone CAs, request handling is defined in the Request Handling tab (right-click the CA and select Properties > Policy Module > Properties). Make sure that the correct option is selected (shown in yellow in this figure).

For Enterprise CAs, you must also make sure that the templates used by Intel SCS are not defined to require approval. Make sure that the CA certificate manager approval check box is NOT selected (shown in yellow in this figure).

See Also:

Defining Enterprise CA Templates