===APPENDIX B: QUESTIONS AND ANSWERS=======================================

This appendix will answer many of your questions about UNDERSEA ADVENTURE
and help you solve problems you may have.  For information that is even
more recent than this guide, see the README file by typing readme at the
DOS prompt or by clicking on the Read Me icon in Windows.

If you do not find the answer to your question here you can call Knowledge
Adventure, Inc. at (818) 249-0212, or write down your question and fax it
to us at (818) 542-4205.  Before calling Knowledge Adventure, please be
seated at your computer with the DOS prompt on the screen.

You can also read commonly asked technical questions and answers, among
other things, on the Knowledge Adventure Bulletin Board System. The BBS is
available to you 24 hours a day at (818) 248-0166 (N, 8, 1) 1200 to 14,400
baud.

ABOUT INSTALLATION

There is junk on the screen and the Install program has stopped. What
should I do?

A data read error sometimes looks like a strip of horizontal lines.  Try
typing R (retry).  If it still doesn't work, call Knowledge Adventure,
Inc. for a replacement disk.

My disk compression program indicates that I have enough disk space, but
UNDERSEA ADVENTURE will not install completely. Why not?

Programs such as Stacker that compress your files on the hard disk may
indicate that you have enough disk space to install UNDERSEA ADVENTURE
completely when you really do not. These programs report on your disk
space based on how much they are usually able to compress your files. The
files that UNDERSEA ADVENTURE copies to your hard disk are already
compressed and your disk compression program will not be able to compress
them further to give you more space.  Try to move or remove any files you
don't need in order to make room for UNDERSEA ADVENTURE, then start the
Install program from the beginning.

ABOUT STARTUP

UNDERSEA ADVENTURE won't start or it freezes on the first screen.
What's wrong?

You may have incorrect sound and music drivers installed. Use the
SETUP.EXE program supplied with the software to change this configuration.
In the directory on your hard drive that you installed Undersea, type SETUP
and press <Enter> to run the program.  Choose the correct sound device from
the list offered. If the problem persists, see About sound and sound devices.

If you have correctly installed your sound device, run SETUP, select the
"Change Sound Settings" menu item, and set ExtraMemory to None.
See About program defaults for more information about the KA.CNF file.

Also try unloading any TSR programs and reboot your computer from a DOS
system disk.

ABOUT MICE

I can use the keyboard with UNDERSEA ADVENTURE, but my mouse doesn't work.
What should I do?

If you find that the cursor does not respond when you move the mouse, type
cd\sea and press <Enter> at the DOS prompt from your CD-ROM drive (for
CD-ROM users). Then type mouse and press <Enter>.  If this solves the
problem, you can modify the mouse commands in your AUTOEXEC.BAT or
CONFIG.SYS file to use the mouse driver supplied with UNDERSEA ADVENTURE
instead of the one currently being used by your system.

If you are a Windows user, try exiting Windows first (using File Exit).
Then, to start UNDERSEA ADVENTURE from the DOS prompt type sea and press
<Enter>.

If you have a Mouse Systems mouse or Trackball, or a Mouse
Systems-compatible mouse, you may experience the hand pointer jumping to
the bottom left corner of the screen. If so, you are using a version of
the Mouse Systems mouse driver that is not compatible with the Microsoft
mouse standard. Please try the mouse driver that we have provided by
following the instructions above, and the mouse should then work
perfectly.

ABOUT SOUND AND SOUND DEVICES

When I try to run UNDERSEA ADVENTURE I don't hear any music and I get the
message Warning: Couldn't initialize music driver; Music output disabled.
What's wrong?

You may have configured UNDERSEA ADVENTURE for a different sound device
than the one you have. Run the SETUP.EXE program described under "About
Startup".

If the problem persists after you have followed the instructions above,
your sound card's I/O address has probably been reconfigured. In order for
UNDERSEA ADVENTURE to find your card, you must specify the correct I/O
address in the KA.CNF file. See MusicDevParams under About program
defaults for more information about changing the KA.CNF file.

If the problem still persists after you have checked your sound card's
correct address and changed the MusicDevParams default, it's likely that
your sound card and another device (such as a CD-ROM drive or scanner) may
be sharing the same I/O address. Write down the current configuration of
all of the device cards in your computer.  Try changing some of the
settings (jumpers or dip switches) to various configurations until all of
your programs work correctly. If you wish, you can pull the peripheral
cards out of your computer and test just your sound card with Undersea
Adventure. Add cards one by one until you find the problem.

When I try to run UNDERSEA ADVENTURE I don't get sound other than music
and I get the message "Warning: Couldn't initialize sound driver; Sound
output disabled."  What's wrong?

Follow the advice given for the last question, but also check and correct
the IRQ Vector and DMA Channel for your sound device.  See SoundDevParams
under About program defaults.

Nothing happens when I click on parts of the screen that are supposed to
play sounds. What's wrong?

The problem may be that you do not have enough RAM for certain sounds to
load and play. Try unloading memory-resident programs or device drivers in
your AUTOEXEC.BAT or CONFIG.SYS files to free sufficient memory to play
those sounds.

If you have a sound card, but the sound is not working, make sure Undersea
Adventure is configured for the correct sound device. To see the
configuration, type MORE < ka.cnf from your SEA directory and press
<Enter>. To edit the configuration file in Windows, click on the Undersea
Adventure Config icon. To change the configuration, run the SETUP.EXE
program described under About startup. Run the test program supplied with
your sound card to make sure it is working.  If there is a volume control
dial, make sure that it is turned up.  If it is still not working, you may
need to reconfigure your sound card jumper board settings to another I/O
address or IRQ vector. If you've changed any of the factory settings
(switches, jumpers) on your sound card, you must let Undersea Adventure know
these new settings.  See MusicDevParams and SoundDevParams under
"ABOUT PROGRAM DEFAULTS".

The digital audio (voice and sound effects) doesn't sound very good on my
Reveal SoundFX SC600 Wave 32 sound card.  What's wrong?

The quality of the digital sound can be improved by changing into the
SOUNDFX directory created by the Reveal sound card installation.  From
here run the SSINIT program.  Once in the program choose the Hardware
option and then select the Advanced option.  From this menu, set the
Treble slider to -20. Also make sure the treble and/or bass boost
switches on your speakers are OFF.

I can't seem to control the music and sound volume on my Reveal
SoundFX SC600 Wave 32 sound card using SSINIT.  What's wrong?

Undersea Adventure sets the music and sound volume to the appropriate 
values on this card before it starts up.

I purchased a sound device after installing Undersea Adventure.  How do I
get the software to recognize my new piece of hardware?

Type SETUP at the DOS prompt from your C:\SEA directory on your hard
drive and press <Enter>.  Highlight the correct sound device and press
<Enter>, and Undersea Adventure will be reconfigured to work with your
new hardware.

ABOUT HARDWARE COMPATIBILITY

Can I use UNDERSEA ADVENTURE on an EGA or laptop display?

UNDERSEA ADVENTURE won't run on some laptops because it uses a special
high-resolution VGA mode. It will not work on an EGA monitor, or on the
internal plasma or LCD monitors on laptop PCs. Most laptops, however, have
a connector for an external monitor, and UNDERSEA ADVENTURE will work fine
with your laptop hooked to an external color VGA monitor with the internal
LCD monitor disabled.

ABOUT SOFTWARE COMPATIBILITY

I have trouble running UNDERSEA ADVENTURE after using certain
memory-resident programs. What should I do?

UNDERSEA ADVENTURE requires approximately 520 kilobytes of RAM in order to
run. Even when there is adequate total RAM to run the program, there may
be conflicts with other programs occupying memory. If you experience
difficulty in running UNDERSEA ADVENTURE under these circumstances, please
remove other programs from memory before starting UNDERSEA ADVENTURE.

ABOUT PROGRAM DEFAULTS

Is there a way to change certain defaults in UNDERSEA ADVENTURE?

Yes. You can change the default configurations by running SETUP
to alter the KA.CNF file in your SEA directory, or by clicking on the
UNDERSEA ADVENTURE Config icon if you are running UNDERSEA ADVENTURE under
Windows.

SoundDevice. Type None or the name of the sound device you have hooked up.
(You can also alter this setting by running the SETUP.EXE program described
under About startup.)

Music. Type On or Off to turn the musical accompaniment on or off.

Digitized Sound. Type On or Off to turn the digitized sound (words) on or
off.

ExtraMemory. Type Automatic, XMS, EMS, or None to indicate whether you
want the program to detect extra memory and use it automatically or to use
only extended, only expanded, or no extra memory.

MusicDevParams.  UNDERSEA ADVENTURE will look for your sound card at the
address set in the factory. You need not change these default parameters
unless you have changed the factory settings (switches, jumpers) on your
sound card. Type an I/O address for your MIDI audio device, e.g., A240.
See the documentation that came with your audio device.  Also see About
sound and sound devices.

SoundDevParams. UNDERSEA ADVENTURE will look for your sound card at the
address set in the factory. You need not change these default parameters
unless you have changed the factory settings (switches, jumpers) on your
sound card. Type an I/O Address, IRQ Vector, and DMA Channel for your
digitized sound audio device, e.g., A220 I7 D3. See the documentation that
came with your audio device. Also see About sound and sound devices.

ADVANCED USER OPTIONS (SETUP)

The program defaults can also be changed through the Advanced User Options
menu.  The Advanced User Options menu can be accessed by typing SETUP from
the UNDERSEA directory on your hard disk, selecting the appropriate sound
device, and selecting Change Sound Settings. To change the defaults, press
<Enter> on the appropriate option and select the desired new setting from
the options listed. A description of Advanced User Options menu is listed
below.

Sound Card I/O Port: Select the correct I/O port used by your sound device.
You need not change these default parameters unless you have changed the
factory settings on your sound device.

Sound Card IRQ: Select the correct IRQ setting used by your sound device.
You need not change these default parameters unless you have changed the
factory settings on your sound device.

Sound Card DMA: Select the correct DMA setting used by your sound device.
You need not change these default parameters unless you have changed the
factory settings on your sound device.

Music Card I/O Port: Select the correct Music I/O port setting used by
your sound device. You need not change these default parameters unless
you have changed the factory settings on your sound device.

Digitized Sound: This option can be set to either ON or OFF.  Setting
this option OFF can increase movie playing performance on slower machines.

Sound Volume: Controls the loudness of the digital sound (narration and
sound effects.) The higher the number the louder the sound. (Note:
functions only on sound cards with software volume control capability.)

Music: Setting can be ON or OFF. This will turn musical accompaniment on
or off throughout the entire game.  The Alt-M feature will not function
when set to OFF.

Hushed Music Volume: Type a value from 1 to 100; the lower the number, the
softer the music volume while digitized sounds are playing.  This setting
does not change the overall music volume; music volume is altered only
while digitized sounds are being played.

Use XMS Memory: Select Automatic or None to indicate if you want the
program to use extra memory or not.

Printer Port: Select LPT1 or LPT2 to indicate which printer port your
printer is hooked up to. Printers that connect to a serial port are
not supported by this option.

Printing: Select Detect to indicated whether you want the program to
automatically detect if your printer is available. Select None to disable
the printing feature of this program.

Mouse Sensitivity:  Type a value from 1 to 100; the lower the number,
the less sensitive your mouse is to your movements.  Lower numbers make it
easier for younger children to handle the mouse.

Sound Device Driver: States the path to the sound device driver used by
your sound device.  If changed, corresponding Sound Card I/O Port, IRQ,
and DMA may be required.

Music Device Driver: States the path to the music device driver used by
your sound device.  If changed, corresponding Music Card I/O Port may be
required.



ABOUT OTHER TOPICS

How can I print the graphic images?

NOTE Images in this product may not be reproduced or transmitted in any
form or by any means, electronic or mechanical, including photocopying,
recording, or by any information storage and retrieval system, without
permission in writing from the publisher.

To print images, use the -v option to SEA.BAT.
(First make sure that you have at least 530KB of lower RAM available.
Unload any unnecessary TSR programs.  To see how much memory is available,
type MEM and press <Enter>.)

Type:
      C: and press <Enter>
      CD \SEA and press <Enter>
      SEA -V and press <Enter>

You can then capture a graphic by pressing <Ctrl-PrtScr> to create a
bit-mapped file called SCREEN0.BMP. (Make sure you turn off any sound or
music that is playing before you press <Ctrl-PrtScr>.) Press <Ctrl-PrtScr>
again to create SCREEN1.BMP, and so on. These bit-mapped files can be
retrieved and printed from within many graphics programs.

What can I do about video problems like stripes on the screen?

You may need to move some DIP switches on your video card. For example, if
you see horizontal stripes on the screen while using Headland Technology's
Video-7 VRAM card to display VGA graphics, move DIP switch number 8 to the
position opposite the one that it is currently in. This will enable IBM
nonstandard video modes to display correctly without affecting the
operation of your other software.


