How to Order Maxis Products

Your local software dealer most likely carries our software titles and would be happy to sell you a unit or nine or ten. Or you can:

Order on the Web!

From "Games" section of our website, select the link to the title you are interested in and scroll down toward the bottom of the page. Fill in the quantity in the box box provided and click on "update shopping bag", and follow the links to the online order form.
Order by Telephone, Toll Free!

For fast, personal service, phone 800-33-MAXIS -or- 800-336-2947 Monday through Friday 8:00 am–6:00 pm Pacific Time. We accept VISA and MasterCard. Your credit card will not be charged until your order is shipped. (Minors under the age of 18 must have parental permission to order.) From outside the U.S., please phone 510-927-3900.
Order by FAX
Complete the Order Form and FAX it to 510-927-3581. Be sure to include your name, address, all credit card information, your signature, and daytime phone number.
Order by Mail
Complete the Order Form and mail it to:

Maxis
2121 N. California Blvd., Suite 600
Walnut Creek, CA 94596-3572

Be sure to include your check or money order payable to Maxis, or your credit card information, signature, address, and daytime phone number.

Shipping

Once your order has been received, your products will ship within 48 hours (pending credit card approval) via 1st class mail unless otherwise specified. Please allow 8-10 business days for delivery.

Freight Charges

For U.S. orders only: $5.50 plus $.50 for each additional item for standard shipping. For Canada: $6.50 plus $.50 for each additional item for standard shipping. For orders outside of the U.S. and Canada, $23.00 plus $3.00 for each additional item. All Purchase Orders are sent via 2-day Federal Express with a minimum shipping charge of $8.50, plus $.50 for each additional item.

Special Delivery

It is possible to ship your order 2-day delivery for $8.50 ($3.00 plus standard shipping) or overnight delivery for $15.50 (delivery the next business afternoon, available to most areas). Please include your daytime phone number. (NOTE: special delivery is NOT available to P.O. box-only addresses, so be sure to include a street address or rural route number.)

Payment

We accept U.S. funds only by check, money order, VISA or MasterCard. Purchase Orders (see 'Purchase Order Checklist' below) will be accepted from schools, universities and government agencies only.

Sales Tax

CA, CO, IL, MA, MD, NC, NJ, TX, UT and WA residents, please add applicable sales tax.

Purchase Order Checklist

Purchase Orders must be...

on official letterhead from a School or Educational Institution
sent as originals vai US Mail or by fax (510-927-3581)
Net 30 terms
completed in full

Did you include all of the following information?

BILL TO Address
SHIP TO Address
Product Title(s)
Product Platform (DOS, Windows, Mac, etc.)
Product Format (CD-ROM, HD 3.5" floppy, etc.)
Total Price of Product(s)
Shipping Method (standard, 2-day, overnight)
Freight Charges
Sales Tax or Proof of Tax Exempt Status
Total Amount of Purchase Order
Name of Person to Contact and Daytime Phone Number