After setting up the Keboard mapping (see support website**) follow this order of install. 1. Video driver (E/J) 2. Sound Driver (E/J) 3. Sony Shared Library (J) 4. Sony Shared Library (E) 5. Sony DV shared Library (E) 6. Sony UI Library (E) 7. Sony Utilities DLL (E) 8. Sony Notebook setup (E) 9. Power Panel (E) 10. Jog Dial (E) 11. HotKey Utility (E) 12. Applications (E) NOTES: (E/J) : English / Japanese driver (will work 100% in both English or Japanese) (J) : Japanese driver (E) : English driver / Application Applications - any order. (but best not to install applications that are not supported due to hardware not in your PC) **support website http://downloads.conics.net/sony-u1/