----------------------------------------------------------- Microsoft Windows 95 README for Inbox and Windows Messaging August 1996 ----------------------------------------------------------- (c) Copyright Microsoft Corporation, 1996 This document provides complementary or late-breaking information to supplement the Microsoft Windows 95 documentation. ------------------------ How to Use This Document ------------------------ To view Exchange.txt on screen in Notepad, maximize the Notepad window. To print Exchange.txt, open it in Notepad or another word processor, and then use the Print command on the File menu. -------- CONTENTS -------- WHAT IS WINDOWS MESSAGING? MINIMUM HARDWARE REQUIREMENTS INSTALLATION USING WINDOWS MESSAGING WITH MICROSOFT SCHEDULE+ 1.0 USING WINDOWS MESSAGING WITH MICROSOFT MAIL USING WINDOWS MESSAGING WITH THE COMPUSERVE SERVICE(SM) UPGRADING A PREVIOUS INSTALLATION OF WINDOWS 95 TROUBLESHOOTING TIPS WHAT IS WINDOWS MESSAGING? =========================== Windows Messaging enables you to send and receive e-mail, faxes, and documents in messages. Information services that can be used with Windows 95 include Microsoft Mail, Microsoft Fax, and the Microsoft Network. Also, a Microsoft Mail postoffice is included in this version of Windows 95. MINIMUM HARDWARE REQUIREMENTS ============================= Windows Messaging runs on a minimum of 6 megabytes (MB) of RAM, and 10 MB of hard disk space (for the swapfile). However, it is recommended that you have at least 8 MB of RAM for good performance. INSTALLATION ============ To install Windows Messaging during Windows 95 Setup, choose the information services that you would like to use with Windows Messaging. You can also install Windows Messaging after you have completed installation of Windows 95 by double-clicking the Inbox icon on your desktop and then choosing the information services that you would like to use with Windows Messaging. If you have removed the Inbox from the desktop, you can install Windows Messaging by using Add/Remove Programs in Control Panel. You must shut down and restart Windows 95 after doing this. When you install Windows 95 or use Windows Messaging for the first time, the Windows Messaging Setup Wizard will be run. The Wizard is also run each time you add a new profile using the Mail And Fax icon in Control Panel. USING WINDOWS MESSAGING WITH MICROSOFT SCHEDULE+ 1.0 ===================================================== Windows Messaging is designed to work with Microsoft Schedule+ 7.0. When Windows Messaging is installed, it will partially disable Microsoft Schedule+ 1.0. You will still be able to use Microsoft Schedule+ 1.0 in standalone mode, but you will not be able to send or receive meeting requests. You will see an error message when starting Microsoft Schedule+ 1.0 that notifies you that the mail spooler cannot be started. Click Yes to continue, and Microsoft Schedule+ 1.0 will continue. Microsoft Schedule+ is disabled by changing Mailspl.exe to Mailspl.bak and by putting a StartupOffline=1 line into Schdplus.ini. NOTE: There is no message warning you that these changes are made. USING WINDOWS MESSAGING WITH MICROSOFT MAIL ============================================ Windows Messaging is designed to replace the Microsoft Mail program that comes with Windows for Workgroups and Microsoft Mail version 3.x. After installing Windows Messaging you will no longer be able to run the older Microsoft Mail program, but you will be able to use Windows Messaging to send and receive messages. USING WINDOWS MESSAGING WITH THE COMPUSERVE SERVICE(SM) ======================================================== The setup program for the CompuServe Service(sm) for Windows Messaging is available on the Windows 95 CD in the \Drivers\Exchange\Compusrv directory. The files will also be available on CompuServe in the "cissoft" forum. For more information, see the Cisnotes.rtf file in the \Drivers\Exchange\Compusrv directory of the Windows 95 CD. UPGRADING A PREVIOUS INSTALLATION OF WINDOWS 95 =============================================== You can install Windows Messaging with Windows 95 over an existing Windows 95 setup. When you upgrade, you may lose some of your Windows Messaging preferences. There is NO interoperability between the final release and the beta releases. You cannot send or receive messages to or from mismatched Windows 95 releases. Upgrade all Windows Messaging users simultaneously to the released version of Windows Messaging. TROUBLESHOOTING TIPS ==================== If you experience problems connecting to your Microsoft Mail postoffice, please ensure you have network access to your postoffice. You can also get diagnostic details about the reason for failures by clicking the Tools menu, clicking Microsoft Mail Tools, and then clicking View Session Log. If you experience a problem composing or reading a message that produces an error saying "Can't launch form," then the forms file may be corrupt. To correct this problem, quit Windows Messaging, and then go to your {Windows}\Forms directory and delete Frmcache.dat. From {Windows}\Forms, copy the file Frmcache.bak to Frmcache.dat, and restart Windows Messaging. Some Microsoft Mail 3.x extensions are not compatible with Windows Messaging--for example, WinRules and Conference+. Windows Messaging automatically disables some of these extensions to prevent system problems. If a Microsoft Mail 3.x extension is causing a problem, it can be disabled by placing a ';' in front of the corresponding line in Msmail.ini. Contact the product vendors for further information. If you experience a problem where messages are stuck in the Outbox, it is possible that the wrong information service is trying to process the message. To correct the problem, click the Tools menu, click Options, click Delivery, and then ensure the information services are listed in the order you want them. After quitting Windows Messaging, you may notice that mapisp32 is still running. Mapisp32 continues to run for 20 seconds after you quit Windows Messaging. E-forms created with the Microsoft Electronic Forms Designer do not open correctly when saved in the .msg file format. Transfer the .msg file from the file system to the Inbox to open the e-form correctly. If clicking Send on the File command in Lotus Approach does not work, please ensure that you have a file called Msmail.ini in your {Windows}\ directory. If the file does not exist, just create an empty file with that name. Two clients using Microsoft Mail should not be run against the same Microsoft Mail mailbox. This configuration is not supported. You cannot schedule faxes to be sent at a later time with this release of Windows 95.