Windows 95, 98, and NT
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Battle.net not responding:

  • Battle.net is taken down for maintenance from time to time.
  • If you receive the error rarely, then chances are Battle.net is either actually down and will be running again shortly, or your connection to the Internet is very poor.
  • In either case, give it an hour or so and attempt to re-logon to Battle.net. You should succeed at that point.
  • If you get this message every time you try to connect to Battle.net you will want to first try an alternate phone number for your Internet Service Provider (ISP).
  • Open the folder where you installed Starcraft and find the file bncache.dat and delete it. Battle.net will re-create this file when needed.
  • If that does not help, contact your Internet Service Provider (ISP) to see if there are any problems with their service.


Unable to find the solution? Contact the Blizzard Entertainment technical support staff.