Windows 95, 98, and NT
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This error is caused by corrupted password files in Windows

If you are using OSR2, or OSR1 with the Password List Update (Mspwlupd.exe from Microsoft):

  • Delete all files with the .pwl extension in your Windows Directory.
  • Restart the computer.

If you are still using the initial version of Windows95 (Build A) and have not installed the Password List Update:

  • Download and install the Password List Update from www.microsoft.com.
  • Then delete all .pwl files from the windows directory.
  • Restart the computer.


Unable to find the solution? Contact the Blizzard Entertainment technical support staff.