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Technical information

### Technical information of Linux version

- When you use the virtual screen on Linux, Desktop On-Call displays the whole screen on a browser.
- Alt + a mouse button operation works as 3rd button, when you use 2 buttons mouse.
- When you can not get connection even if you re-started your browser after your browser is stack due to some reasons, you have to re-start the host PC's Desktop On-Call. You can re-start Desktop On-Call if you have telnet in your Linux host PC.

### Limitations of Linux version

- Greeting Text chat is not supported when Linux is a host PC.
- Do not log out your Linux by remote control operation. You can do nothing if your Linus host pc displays the log out panel.
- Virtual console switching(Ctrl+Alt+F1 or Ctrl+Alt+F2, ..), and the resolution change(Ctrl+Alt++) can not be used from remote side.

### Multi-display

Desktop On-Call does not support multi-display of Windows 98.

### Recovery action when you open a fullscreen session

Desktop On-Call does not support fullscreen mode. If you have opened a fullscreen session, do the following:

- If the host PC is Windows 95/98

  Press Alt + Enter

- If the host PC is OS/2

  Press Ctrl+Esc

### Do not change Display mode from remote

If you change the display mode from a remote location, the display testing mode of the new display setting is sometimes not displayed properly. Therefore youi are not recommended to change the display mode from a remote location.

### "Java.Lang.OutofMemoryError"

"Java.Lang.OutofMemoryError" may be displayed when the guest PC has insufficient memory. To solve this problem, try the following:

- Keep a sufficient large swap area in the guest PC.
- Set the guest PC's display mode to 256 colors when the display mode is 32K colors.
- Set alower resolution on the host PC.
- Add memory to to the guest PC.

### A movie panel may not be displayed properly.

A movie panel, such as the Quick Time panel, may not be displayed properly (black square) if you are using a H/W direct drawing function.