================================================================== CONTACTING LEXMARK ================================================================== Lexmark continually updates its software, firmware, printer drivers, and documentation. You can download free updates from these sources: Worldwide Web: http://www.lexmark.com CompuServe: GO LEXMARK Internet: ftp.lexmark.com Lexmark bulletin board: See below. Automated FAX System (to receive documentation only, via FAX): See below. ================================================================== BULLETIN BOARD ================================================================== The bulletin board is available 24 hours a day, 7 days a week. Use the following settings: Minimum 1200 baud Maximum 38,400 baud 8 data bits 1 stop bit No parity World-wide bulletin board phone numbers are: Canada .............. (905) 477 3933 Asia Pacific ........ (612) 9975 5686 Australia............ (612) 9975 5686 Austria ............. (01) 797-32-285 China................ (852) 2530 9508 Denmark ............. (45) 45 82 4180 Finland ............. (358) (09) 5253 4344 France .............. (33) 02 38 71 17 71 (33) 02 38 55 23 10 Germany ............. (49) 0180 5 000490 Italy ............... (39) 02 70395 660 Netherlands ......... (31) 020 6968700 Norway .............. (47) 2261 3870 Portugal .............(351) 1 412 12 30 Taiwan............... (886 2) 712 8594 All Other Countries: Southern European countries (Greece, Turkey, Cyprus), Eastern European Countries, Middle Eastern countries, French Speaking African countries, French Overseas Territories and South Africa. For these geographies, please contact 33 2 38 52 04 38. ================================================================== Automated FAX System 606-232-2380 ================================================================== If you would like information FAXed to you, call this number from a touch-tone phone. Follow the instructions you hear to request particular technical or marketing documents. The documents you need will be FAXed to you. ================================================================== WARRANTY AND POST-WARRANTY TECHNICAL SUPPORT ================================================================== Lexmark provides technical support free of charge during the warranty period of your Lexmark product. Post-warranty extended coverage is also available. For details, call the United States Technical Support Center at 1-800-LEXMARK. ================================================================== LEXMARK TECHNICAL SUPPORT ================================================================== ----- NORTH AMERICA ------ United States....................... (606)232-3000 Canada.............................. (606)232-3000 ----- EUROPE ----- Austria....................High End: (01) 797 32 3 FAX: (01) 797 32 259 Belgium......................French: (32) (02) 720-7055 Dutch: (32) (02) 720-7011 FAX for hardware: (33) 02 38 71 12 78 FAX for software: (33) 02 38 71 13 70 Denmark............................: (45) 4582 4029 software: (45) 4582 4039 FAX for hardware: (45) 4582 4070 FAX for software: (45) 4582 4019 Finland....................hardware: (358) 09 452 3809 software: (358) 09 5253 4313 FAX: (358) (09) 5253 4340 France.............................. (33) 38 71 21 21 FAX for hardware: (33) 02 38 71 13 70 FAX for software: (33) 02 38 71 12 78 Germany............................. (49) 0180 5000 115 FAX: (49) 0231 9748 119 Ireland............................: (44) 1628 480640 FAX: (44) 1628 481908 Italy.............. hardware dealer: (39) 02 70395 582 hardware enduser: (39) 02 7534 101 software dealer: (39) 02 70395 669 FAX for hardware: (39) 02 70395 552 FAX for software: (39) 02 70395 533 Netherlands .......................: (31) 020 6090637 FAX for hardware: (33) 02 38 71 13 70 FAX for software: (33) 02 38 71 12 78 Norway.....................hardware: (47) 2241 1993 software: (47) 2276 3535 FAX: (47) 2261 6650 Portugal............................ (351) 1 412 61 41 FAX: (351) 1 412 12 34 Spain............................... 902-114645 FAX: (34) (91) 435 01 99 Sweden.....................hardware: (46) 08 703 97 01 software (dealer): (46) 08 5225 79 25 FAX for hardware: 45 4582 4070 FAX for software: (46) 08 730 44 33 Switzerland..................German: (41) 01 722 1082 French: (41) 021 626 47 47 FAX for hardware: (33) 02 38 71 13 70 FAX for software: (33) 02 38 71 12 78 United Kingdom...................... (44) 1628 480640 FAX for hardware: (44) 1628 475823 FAX for software: (44) 1628 481908 ----- ASIA PACIFIC ----- Japan............................... 03-3444-1512 Australia/Fiji/Pacific Islands/New Guinea/New Zealand/ Other Asia Pacific Countries LEXMARK INTERNATIONAL (AUSTRALIA) PTY LIMITED Telephone .......................... (612) 9930 3620 Fax ................................ (612) 9975 5686 China/Hong Kong LEXMARK INTERNATIONAL (HONG KONG) LIMITED Telephone .......................... (852) 2866 8900 Fax ................................ (852) 2866 8911 New Zealand OEM DISTRIBUTOR LIMITED Telephone.......................... (64 4) 568 9940 Fax................................ (64 4) 568 5730 Bangladesh/India/Indonesia/Pakistan/Philippines/Singapore/ Sri Lanka/Myanmar LEXMARK INTERNATIONAL (SINGAPORE) PTE LTD Telephone .......................... (65) 227 3488 Fax ................................ (65) 227 7818 Indonesia Lexmark International (Indonesia) Ltd. Telephone........................... (62) 21 525 6366 Fax ................................ (62) 21 525 6366 Taiwan LEXMARK ASIA PACIFIC CORPORATION INC. Telephone .......................... 080 211 616 x205 Fax ................................ (886 2) 712 7499 Malaysia MESINIAGA SDN. BHD. Telephone .......................... (60) 3 582 0862 Fax ................................ (60) 3 582 0863 Republic of South Korea SINDO RICOH COMPANY, LIMITED Telephone .......................... (822) 460 1840 Fax ................................ (822) 460 1866 Taiwan LEXMARK ASIA PACIFIC CORPORATION INC. Telephone Toll Free Call............ 080 211 616 x205 Fax ................................ (886 2) 712 7499 ----- LATIN AMERICA ----- Argentina........................... (541) 319 8950 Brazil.............................. (55) 11 820 5733 FAX: (55) 11 8205264 Mexico.............................. (52) 5 254 2435 (52) 5 254 4018 Dominican Republic, Panama, Puerto Rico, US Virgin Islands Latin America Support Line.......... 800 279 3198 ================================================================== If your country or appropriate technical support phone number is not listed, please contact your point of purchase or authorized Lexmark dealer.