README.DOC - Lite Fax Software for OS/2 Copyright (c) 1992-1996 by Keller Group Inc. All rights reserved. Topics contained in this README.DOC file: MODEM CONFIGURATION SETTINGS CONDENSED USER'S GUIDE MODEM CONFIGURATION SETTINGS ---------------------------- Tested modems are listed below. Unless the manufacturer has changed the product since the time of our testing, you should use the following information to determine correct configure values for your fax hardware. Make these settings on the Modem Type page in the fax program's Settings notebook. (Many other modems will also work, but the vendors have not provided us with evaluation units for testing.) Note that manufacturers are constantly changing their modem hardware and firmware (EPROMs). If you suspect a problem, please contact your modem's manufacturer for assistance in determining the exact version of your hardware and EPROM. The manufacturer may ask you to use a data communications program and issue the ATI3 command to obtain modem version information. MANUFACTURER - MODEL CONFIGURATION Adtech Micro - Externally Yours! (ROM v2.2) Class-2, might need 'No DLE esc' Angia - Safejack Terbo 19.2 Data/Fax (PCMCIA card) Flash ROM v 1.07 Class-1 Apex - PCMCIA modem Class-1 ATI - 14,400 Internal Fax/Modem Class-1 AT&T - Keep In Touch PCMCIA Class-1 AT&T Paradyne - DataPort Fax Modem Class-1 Austin Cmptrs - Desktop fax modem Class-2, Special command &Q6 Best Data - Smart One Fax 14,400 Modem Class-1 Boca - Bocamodem 14.4Kbps user reported: Class-1, Special command &C1 BIT Blitzer - XM124S/RFAX Class-2 Brooktrout - TR112, TR114, TruFax Alternate adapter, see below Calculus - EZ-FAX NOT COMPATABLE: Proprietary commands Complete PC - Complete Modem Plus Class-1 Complete PC - certain models NOT COMPATABLE: Proprietary commands CompuCom - Speedmodem Combo (ROM v2.77 Class-2 CPI - VIVA 14.4k internal Class-1, Special command &C1 Dallas - Dallas Fax 14.4E Pro Plus NOT COMPATABLE: Class 1 train failure Try at 9600 bps and special command &C1 or &C1\J0\Q3W0 Dataplex - DPX-223-55 2400/9600 rom5.42, DPX-225-01 14,400 (ROM 1.00) Class-2 DELL - Digitan (Dell desktop units) Class-2, XON Receive start, no DLE esc DELL - Datarace (Dell laptop units) Class-1, Special command \J0\Q2 Digicom (DSI - Scout Plus, Spirit II Class-1 Digicom (DSI - Digicom 9624LE NOT COMPATABLE: SendFax non-spec Digicom (DSI - Digicom Connection 14.4+FAX NOT COMPATABLE Dove - DoveFax (ROM v4.2 Class-1 Dr. Neuhaus - FURY 9600, 9600 TI, 14.4 TI, FURY 2400 POCKET/FAX, PC/FAX Class-2 Dr. Neuhaus - FURY 2400 PC JUNIOR, FURY 2402 TI/FAX SendFax Elsa - 2460, MicroLink 14.4T/TM/TL Class-2, Special command \Q1 14.4T with ROM 2.01 also needs Special command &K1&R7 Everex - EverFax 24/96 (COM1/2 only Class-2, Alt bit order, XON Receive start Formosa - MoFax MF-96P NOT COMPATABLE: SendFax train failure Frecom - Fax96 NOT COMPATABLE: Non-standard chip set GammaLink - CPi, CP, CP MC, XPi Alternate adapter, see below GammaLink - XP, XP MC NOT COMPATABLE: Not externally prog. Gateway - Telepath (with recent EPROM) Class-2 (1992 early 1993 EPROM incompatible) Gateway - Telepath II Same as U S Robotics Sportster GVC - FAXMODEM 9624Vbis Class-1 or Class-2 Hayes - Accura 14.4, Optima 24/96, 96/96, 14.4/14.4 Class-1 IBM - L40SX laptop modem Class-1, No BPS s/d, Skip TCF read Tested and shows limited compatability potential. Even after engineering changes made by IBM, reception and sending of faxes have been reported as spotty and line-sensitive. For alternatives, see Microsource Fax42.L40. IBM - 9600 PCMCIA Fax Modem Class-1 IBM - 14400 PCMCIA Fax Modem Class-1 (EPROM v028 or higher) IBM - Microelectronics 14.4/14.4 Class-2 IBM - Fax Concentrator NOT COMPATABLE: Proprietary commands Image Comm - TWINCOM Commuter 24/96 Class-1 Image Comm - TWINCOM 24/96, TWINCOM 14,400 v1.13C Class-2 Infotel - 1414 VQE Class-2 Intel - 144/144e or 144/144i V1.7-2.1 Class-2, some fail, try 9600 bps Intel - 144/144e or 144/144i V2.2 Class-1 (or 2), use Class-1, 9600 bps Intel - SatisFAXtion/classic, 200, 400 Alternate adapter, see below Intel - SatisFAXtion/100, 300, 400e (external) Class-1 Intel - Connection CoProcessor NOT COMPATABLE: Proprietary commands Megahertz - 96/96 FAX/Modem (P296FMV) Class-1, Special command \J0\Q1 Megahertz - 14400 Fax/Modem (XJ144) Class-1 Megahertz - 14400 Fax/Modem (XJ244) Class-2, XON Receive start, No DLE esc Megahertz - 14400 Fax/Modem (XJ1144) Class-1, Special command &K4 MICC - 9642 Class-2 MicroCom user reported: Class-1, Special command &C1 Microsource - Fax42.L40 (for IBM L40) Class-2 Marketed as a replacement for the IBM L40 LAPTOP modem. The modem has been tested and is compatible with the fax software. (404 952-3336) Motorola - Lifestyle 28.8 Class-1, Check TCF signal MultiTech - MultiFaxPC MT932, Multi Modem MT932EAF, II, V.32 Fax Class-2, Alt bit order NetComm - M4F or M7F (ROM rev K) Class-2 Omnitel - 9624+S/R NOT COMPATABLE: SendFax Recv failures Omnitel - Omnitel v1.10 NOT COMPATABLE: Class-2 Recv failures P.C. Logic - Fax144EX Class-1 (recommended) or Class-2 P.C. Logic - Fax 24I Class-2, XON Receive start Practical Peripherals - 2400F MINI Class-1 Practical Peripherals - 2400FX96 Class-2 Practical Peripherals - 2400 SendFAX SendFax Practical Peripherals - 14400FXSA V.32bis Class-1, Check TCF signal Practical Peripherals - 14400FXMT V.32bis, 28800 LCD Class-1 or Class-2 Prodigy - Eagle Class-1 PureData - 14,400 PCMCIA V.17 Class-1 or Class-2 QuickCom - Spirit II Class-1 Supra - SupraFAXmodem V.32bis Class-1 or Class-2 Silent Answer feature is supported. The Special command +FAA=2 is required for operations as a Class 2 with Silent Answer engaged, and +FEA=2 for Class 1 operations with Silent Answer. Supra - SupraFAXmodem V.32 bis Int, V.32 bis LC Class-1 Texas Instr - TI4000E laptop modem Class-1, Special command \J0\Q3 Toshiba - laptop Megahertz modems Same as Megahertz P296FMV TwinCom - TwinCom v1.13C Class-2 UDS - FasTalk Fax32 Class-1 USRobotics - Courier HST Dual Std w/Fax Class-1, Special command &H2, Receive EOP delay USRobotics - Courier 14400 MicroChannel Class-1, Special command &H2, Receive EOP delay See below for special note. USRobotics - Sportster 14,400 or 28,800 Class-1, Special command &H2&I2, Receive EOP delay. If sending to Pitney Bowes machines, use: Spc command &H2&I2&R1S36=0 Do not use 'Check TCF signal' with this modem. USRobotics - Courier 28800 Class-1, Special command &H2&I2, Receive EOP delay USRobotics - V.terbo 21600 w/14400 Fax Class-1, Receive EOP delay USRobotics - Worldport 2496 V.42bis, 9696 MNP5 FAX SendFax USRobotics - Worldport 9696 V.42 w/Fax, 14400 V.42 w/Fax Class-1, Special command &H2 USRobotics - 2400 PC / 2400 PC Fax, 9600 Sportster NOT COMPATABLE: SendFax non-spec VIVA - 2496IF One model compatible The VIVA board that is incompatible uses a slide switch accessible from the rear of the computer to select the serial port. The VIVA board that is compatible uses on-card jumpers to select the serial port setting. ZyXEL - U-1496 (ROM 5.05 & 6.01) Class-2 (ROM 6.00 is bad) Zoltrix - ZX1896 or Zofax 96/24 SendFax Zoltrix - 9624 Class 2 (regular) Class-2 Zoltrix - Class 2 with V.42 MNP Class-2, might need 'No DLE esc' Zoom - FaxModem FC 9624 internal, FX 9624 external Class-2 Zoom - V32bis (ROMs 1.56D,2.0 tested) (ROM 1.6 bad) Class-1 (or 2), Special command &C1 SPECIAL NOTES: CLASS 1 MODEM NOTE: For MOST Class 1 modems, using the 'Check TCF signal' on the Modem Type page of the Settings notebook will provide enhanced speed downgrading. This may improve the quality of received faxes. On a few modems, engaging this switch will cause the modem not to initialize properly. Use this switch with care. Never use this switch with a US ROBOTICS SPORTSTER. US ROBOTICS COURIER MicroChannel internal modem - has begun shipping with a default setting loading during installation in the Reference Diskette/ Partition that prevents return codes from reaching the fax program. THIS MUST BE CHANGED. The user/installer must enter the reference information area in the MicroChannel machine and ensure that return code information is NOT blocked, otherwise the fax program will NEVER be able to tell if your modem is responding correctly, and will return an error message to you saying that it is not responding correctly until you disable the return code blockage. ALTERNATE ADAPTERS: These modems are supported in the full product using special adapter files. For Brooktrout FaxBF.adp is used as Fax.adp, for GammaLink FaxGF.adp, and for Intel Satisfaxtion FaxIS.adp. More information for Brooktrout and GammaLink is provided in the full product README.DOC. CONDENSED USER'S GUIDE ---------------------- This 32-bit fax software for OS/2 is fully enabled for the OS/2 Workplace Shell, taking advantage of the latest OS/2 user interface standards. It allows you to send and receive faxes of unlimited length and print faxes to any OS/2 printer. The FxPrint printer driver works with the fax program for creating and sending faxes by "printing" from your OS/2, DOS and Windows applications running on OS/2. Features include drag-and-drop printing and viewing, normal and fine fax resolution, portrait and landscape orientation, multiple page lengths and printer emulation for print capture (LPT3) from your DOS and Windows applications. If you have the Lite version and you send or receive faxes on a regular basis, you will want to upgrade to the full retail version. The full retail version has many additional features, including a configurable toolbar, fax markup and editing, drawing, import, export, automatic printing, gray-scale viewing for enhanced on-screen readability, multiple phone books, enhanced log selection and maintenance, and printer driver commands. You can also get optical character recognition (OCR), PCL, LAN versions with automatic routing, multichannel support for up to 96 fax lines and programming interfaces for developing your own "fax enabled" applications. To purchase the full retail version or program options, see the information on the program's Help Product Information screen. READING THE QUICK REFERENCE GUIDE - A Quick Reference Guide page is included in the program's fax log. Run the program, open the fax log, and double-click on the Reference Guide to view the page. The program can print any fax document to your OS/2 printer, so you can print a copy of the Quick Reference Guide. CONFIGURING THE PROGRAM - In the fax program's Settings notebook, set the port used by your fax modem on the Ports page, your modem baud rate and line type on the Modem page, and your fax modem values on the Modem Type page. See the program's README.DOC file for recommended settings for your modem. The Lite product supports fax modems which follow the Class 1, Class 2 and SendFax standards. The full retail version includes support for many additional types of fax hardware. TO GET HELP - Check the message line as you move the mouse over a toolbar button or menu item, or press F1 for extensive on-line help information on any menu item that you have highlighted. The Lite version includes the same help system as the full retail product, so some of the described features are not in the Lite version. TRY THE TOOLBAR - The buttons in the toolbar provide "single-click" access to the menu items. When you put the mouse over a toolbar button, the message line tells you about the button. You can drop fax file objects on some of the buttons to send, print or view the fax. In the full retail version, the toolbar is configurable using drag-and-drop (drag the buttons, or drag menu commands to the toolbar). USE POP-UP MENUS - As with other Workplace Shell operations, a right-click of the mouse will provide a pop-up menu. The contents of the pop-up menu will vary based on what the mouse is on when you press the right mouse button. Different pop-up menus will appear if you right-click on the main program window, the status window, the fax log window, or the phone book window. TAKE ADVANTAGE OF THE WORKPLACE SHELL FEATURES: Drag-and-drop printing - If you use an OS/2 application that supports printing of its document file objects by dropping them on printer objects, then you can drop them on the FxPrint printer object to create and send a fax. Most modern OS/2 word processors now support this feature. More drag-and-drop - Double-click on a fax file object to view the fax, or drag and drop a fax file object to do many useful things. For example, you can drop it on any printer object to print it, on the fax program object or into the fax workspace to view it, on the Send toolbar button to send it, on the Print toolbar button to print it, on any of the View or Orientation toolbar buttons to view it in that size or orientation, or on the Log toolbar button to add a copy of the fax to the fax log for later viewing or sending. Resizable windows - Drag the borders of the program, log and phone book windows to suite your preferences, and the program will remember the sizes. Fonts of your choice - Drag fonts from the OS/2 Font Palette and drop them in many places, and the program will remember your font choices. Drop them in the log, in the phone book, on the message line, or on the status window. PRINTING FAXES FROM OS/2 APPLICATIONS: The FxPrint printer driver is a true OS/2 printer driver, and you use it just like any other OS/2 printer driver. The FxPrint printer driver turns your print job into a fax document file, and an optional Send pop-up dialog allows you to send the fax. To create and send a fax from an OS/2 application, use the OS/2 application's Printer Setup command to select the FxPrint printer object, then use the OS/2 application's Print command. If you are using an OS/2 application that supports printing of its document file objects by dropping them on a printer object, then you can drop them on the FxPrint printer object to create and send a fax. Most modern OS/2 word processors now support this feature. You can configure the FxPrint printer driver for various page lengths, orientations, and other settings. The on-line help explains the various options in detail. Note that you can create several printer objects which use the FxPrint printer driver, and each can have different "Job Properties" in its settings notebook. PRINTING FAXES FROM DOS APPLICATIONS: The FxPrint printer driver provides emulation for the IBM Proprinter X24 printer, so your DOS programs can create and send fax documents by printing to the FxPrint printer object's LPT device. By default, the FxPrint printer object is usually attached to LPT3. FxPrint should be attached to an LPT device that is not used by any other printer object. You can check and set the LPT device on the Output page of the FxPrint printer object's settings notebook. To create and send faxes from DOS programs running on OS/2, have your DOS program use LPT3 for printing (or whatever LPT device you have set on the Output page of the FxPrint printer object). If possible, tell your DOS program that LPT3 is an IBM Proprinter X24 printer. This will allow the DOS program to use the Proprinter's fonts and graphics. To produce a fax document that is easier to read, tell your DOS program to use the Proprinter's "Elite PS" font or a bold font. If you want the results to be larger on the fax page, change the LPT Emulation setting from "IBM Proprinter X24E" to "IBM PP X24E Enlarged" by using the Job Properties button on the Printer driver page of the FxPrint printer object's settings notebook. If your DOS program can only produce high-quality printed output when using a LaserJet printer, then you may want to upgrade to the full retail version with the optional PCL5 emulation feature. This allows your DOS and Windows programs to print to the fax printer driver as if it was a LaserJet III printer. PRINTING FAXES FROM WINDOWS APPLICATIONS: As described in the previous section, the FxPrint printer driver provides emulation for the IBM Proprinter X24 printer. Your Windows programs can print to the Proprinter Windows printer driver, and that printer driver can pass the data to the FxPrint printer object's LPT device to create a fax document. You must do a onetime installation/configuration of the Windows printer driver. To do this: 1) Run a full-screen Windows session, such as by double-clicking on the WIN-OS/2 Full Screen object in the Command Prompts folder. 2) Open the Windows Control Panel (in the Main Group), then open Printers. 3) Press the Add button, select IBM Proprinter X24, then press the Install button. You will be prompted to insert a printer driver diskette for installing the Proprinter Windows printer driver. If you are running OS/2 for Windows, this will be one of your Windows installation diskettes. If you are running regular OS/2, this will be one of your OS/2 installation diskettes. 4) Press the Connect button and set the printer driver's device to the same LPT device used by the FxPrint printer driver (like LPT3.OS2). 5) Installing and using the ATM (Adobe) fonts is recommended (see your OS/2 documentation). To create and send faxes from Windows programs running on OS/2, use the application's Printer setup command to select the Proprinter printer driver, then use the application's Print command. If you want the results to be larger on the fax page, change the LPT Emulation setting from "IBM Proprinter X24E" to "IBM PP X24E Enlarged" by using the Job Properties button on the Printer driver page of the FxPrint printer object's settings notebook. If you upgrade to the full retail version with the optional PCL5 emulation feature, then your Windows programs print to the fax printer driver as if it was a LaserJet III printer. IF YOU HAVE PROBLEMS: Most fax problems are due to improper modem settings and are easily corrected. Be sure to see the notes and suggestions about your fax hardware at the beginning of this file. Port selection - Be sure that the fax program is using the correct port by checking the Ports page in the program's settings. If your fax hardware is turned on and attached to the specified port, they you will hear it pick up the phone line and dial when you tell the fax program to send a fax. If it doesn't, try testing your fax modem with a data communications program to make sure it is properly attached and working. Modem settings - Look at the Modem Type page in the program's settings and check the settings for your fax hardware. See the README.DOC file for the recommended settings for your modem. If your modem is not listed, check your modem manual to determine if your modem uses the Class 1, Class 2 or SendFax command set for faxing. If your modem supports both Class 1 and Class 2 and you are having problems in Class 2 mode, try changing it to Class 1. As noted in the modem information at the start of this file, some modems also need additional check boxes or special commands on the Modem Type page. Finding the fax directory - If the fax program can't seem to find the fax log, or if you have changed the location of your fax data directory (which contains FAX.LOG, FAX.IDX, *.FAX and *.PBK files), then you must tell the program where it is. To do this, start the fax program with the parameter of -L newdir where newdir is the full pathname of the directory which contains the FAX.LOG file. You only need to do this once, and the fax program will then remember it. Capturing details to track down problems - The fax program includes a facility for capturing detailed information on its activities, including all the commands and responses with your fax hardware. Technical support will need this information to provide assistance. To report a problem, first start the fax program with a parameter of -V, recreate your problem, close the fax program, and fax or upload a copy of the VOUT file (found in your fax data directory) to technical support. WANT MORE? WITH THE FULL RETAIL VERSION, YOU GET: Powerful fax editing, including the ability to sign your fax by dropping your signature bitmap onto the fax, append other fax documents by dropping them onto your fax, and type in any font by dragging the font from the font palette. Extended selection in the fax log so you can print or delete multiple faxes with a single command, a Clean command to remove "informational" log entries like "busy" or "no answer", and other log maintenance and fax archiving features. Multiple selection in the phone book, and support for multiple phone books and distribution groups. A gray-scale feature for improved viewing of faxes with smaller fonts and images. Options for automatically starting in receive mode and automatically printing faxes when received or when sent. A utility program for changing receive mode from the command line or a command file (for example, to turn off receive mode so your data program can use the fax modem), or to tell the program to view or print a fax. Options for OCR, PCL5 (LaserJet) emulation, LAN versions, multiline versions, developer toolkits for doing fax broadcasting or client-server programming, and more. For information on upgrading to the full retail version or purchasing program options, contact the publisher at the telephone numbers shown on the program's Help Product Information screen. NEW IN VERSION 3 OF THE LITE PRODUCT: Class 2.0 fax modems and Mwave boards are now supported. Voice answering machine functions are added for use with supported voice/fax modems (Rockwell chipset). When enabled, you can use the same line to record voice messages and receive faxes. This is fully integrated with OS/2 Multimedia Audio, so you use your OS/2 Multimedia system to play voice messages on your speakers and record your greeting message with your microphone. Enhanced cover sheets are supported. In addition to the standard cover sheets where you can select a bitmap image, you can also select from some enhanced cover sheets which are provided for your use. The retail version can create and edit these enhanced cover sheets. The FMD.SYS driver is no longer required. The Lite version now uses your COM devices. The ability to accept "hot handoff" calls from data programs for data/fax line sharing is now supported. Data programs which use this feature can pass the call to the fax program after they have answered the phone and determined that it is a fax (rather than data) call. Ask your data communications software supplier if they support this feature. Various keyboard improvements are included for using the fax program and its settings notebook. NEW IN VERSION 3 OF THE FULL RETAIL PRODUCT: Enhanced cover sheets, including full editing so you can position the fields anywhere on your cover sheet, include your signature after the comment field, and place logos and images anywhere on the page. You can even use borders which will automatically stretch to accommodate long cover sheet comments. Enhanced voice support, integrated with OS/2 Multimedia audio support, with REXX scripts that you can modify and enhanced for doing voice mail, remote message and fax retrieval, fax-on-demand, forwarding, paging and other voice/fax answering services with compatible voice/fax modems and Brooktrout boards. Internet E-Mail support, so the software can send and receive fax documents via e-mail by cooperating with various Internet E-mail products. When our fax software and cooperating e-mail products are used for sending and retrieving the e-mail, the fax document is transparently delivered to the receiver and appears in their fax log as a received document. Some of the voice Answer scripts can forward your fax and/or voice messages to your Internet e-mail mailbox, so you can access your messages and faxes by retrieving your e-mail messages and your faxes and messages will appear as "received" items in the fax software. The new "unified log" supports fax, voice, text and data items in the log. Text items can be converted for faxing with the click of a button, including use of our printer driver commands to control fonts and formats. In the LAN version, the voice, text and data items can be routed to other OS/2 workstations just like fax items. Drag-and-drop "anything" in the log. You can now use drag-and-drop to copy or move objects of all our types (fax, voice, text and data) from the log to the desktop or a folder. All log record information stays with the file as extended attributes, so the object can be fully restored to the log when you drag it back. You can also append multiple faxes together by dragging them from the log, desktop or folder to the workspace, play a voice message by dragging it to the workspace, or view text and data (hexdump) items by dragging them to the workspace. THE REXX API!! REXX programs can now be used to control receive mode, send faxes, check job status, process items from the log, print or delete fax files, modify phone book records, generate reports from the log or phone books, and more. The REXX interface lets you create advanced applications which deal with voice, fax and e-mail/text. The full REXX API is documented and included in the retail version. You can distribute your REXX applications without royalty to other licensed users of the retail products. Your REXX program will work with all supported hardware without modification, and will even work with our multiline and LAN versions. Multi-character searching in the log and phone books so you can quickly locate the item that you need. Enhanced drawing tools for drawing lines, boxes, circles, ellipses, arrows and check marks. Now it's even easier to fill out forms online! Printer driver commands which can now be embedded in the documents from your Windows or DOS programs for automatic sending and other features. Color drag-and-drop from the Color Palette to change the workspace color or log background color, and Ctrl-Drag to set colors for different status types in the log. Priority sending to cause an important fax to be sent before other spooled fax jobs, and a "hold mode" to temporarily suspend faxing. Intelligent retransmission option to resend just the unsent pages, and the ability to resend a page range. Commands to "cut" pages that were "stuck together" when faxed to you, edit and resend a cover sheet or apply a cover sheet to another fax document, and view/edit the list of recipients before sending. Options to share the fax modem with data communications programs while staying in fax receive mode, start current call receiving from the command line, retry only BUSY failures, prompt for client data so you can generate charge-back reports, and more. T.30/T.33 Subaddress Routing is supported with Class 1 fax modems and Brooktrout cards. This can be used to automatically route faxes to the recipient when faxing to our LAN products or other LAN fax systems which support this standard. To use outbound Subaddress Routing, simply put a ' (single quote) character after the regular fax number followed by the route digits. A device driver and utility to add LPT ports so you can install the fax printer driver on LPT4 - LPT9 if you are already using LPT1, LPT2 and LPT3 for other printers. A faster fax printer driver which take advantage of new Warp and Merlin features and supports word wrapping in >>FONT emulation mode. Enhanced support for Mwave, SatisFAXtion, Brooktrout, GammaLink, Class 2.0 modems, modems with Caller ID and other fax hardware. New LAN and Multiline versions with support for multiple fax servers, automatic routing (by DID, DTMF, OCR, T.30/T.33 Subaddress, TSI/CSID, or line number), multiuser voice messaging and remote fax/voice retrieval, routing groups, "first page only" viewing option for manual routing, customizable notification options, improved support for Notes e-mail, new interface for the fax administrator, and more. The OS/2 programs are now translated into more than 25 languages: Czech, Danish, Dutch, Finnish, French, German, Hungarian, Italian Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, UK English Catalan, Bulgarian, Turkish, Greek, Brazilian Portuguese, Slovenian, Japanese, Korean, Traditional Chinese, and Simplified Chinese. Contact the program publisher or your OS/2 software reseller to purchase an upgrade to the full retail version.